Our Mission and Vision
Our mission is to provide our clients with consistency, the best experience and ensure they are never out of reach
Our vision is to be the top most recognized gadget sales/repair center in Nigeria.
Problem & Solution
Problem Worth Solving
Services such as sales, maintenance and repair have always been relevant in the gadget industry. Technology has advanced so much that individuals now seek for the easiest way of getting their gadget problems fixed.
No one wants to spend his/her day at a repair center, while he/she probably misses meetings and appointments that may have been scheduled during this period.
Users of these devices are faced with the challenge of being phone-less and most times out of reach and incapable of proceeding with their activities while their gadgets are being fixed or retained at repair centers for maintenance purposes.
Access to getting the right gadgets that suits our need and the right support services are limited and filled with hideous processes, so one either ends up with devices that does not meet their requirement or that is not suitable for its purchase purpose.
RETROX NG is creating a platform which understands how important it is for our clients to be on track and have their needs met.
We have created a website where a client can register, complain about the problem his gadget is having with specific and in-depth details; our pick-up and delivery team would pick up the gadget from the stipulated location, whilst
dropping a substitute for the client to continue his/her work if he/she doesn’t have one while we repair the faulty gadget.
We have a support team who are available 24/7 to render support, answer questions and make recommendations to clients who wants to purchase device